Frequently Asked Questions
Duelit Guides
Can't wait to start playing? Here you will find some quick tutorials to make downloading Duelit very easy for you.
Go to the signup form on our website. Fill in your name and email. Within 2 days, we will send you an email confirmation with instructions to download the app.
Shortly after receiving our confirmation email, you'll receive an email from TestFlight.
1. Using your phone, open the email.
2. Then, press on the button View in TestFlight.
In the browser, you will see the instructions to activate Duelit from TestFlight.
1. Copy the code from step 3, which you will use later to redeem the app. The code looks like: BTWDJFKS.
2. Press on the link TestFlight from the App Store to download TestFlight.
You'll be prompted with a confirmation to launch the App Store.
1. Click Open to launch the App Store.
2. On the App Store, click on GET to download the app. Once it's completed, press on OPEN to launch it.
Complete the onboarding process for the TestFlight app, by reviewing the Terms and Conditions.
Remember the redeem code from step 2? Now, it's time to use it.
1. Press on Redeem, on the top-right corner of the screen.
2. Paste the redeem code on the dialog box that appears. And click Redeem to get Duelit on your device!
While the app is downloading you will see a progress circle.
1. Once the download is complete, you can click on OPEN to launch Duelit.
You can also locate Duelit on your homescreen.
1. Go to your homescreen.
2. Slide left until you reach the last page of apps. There, you will most likely find the Duelit app.
If you have any feedback, suggestions or questions, send them our way 🚀
We really want to hear what you think about Duelit! With your feedback, we can improve the app until it's exactly what you love!
Now, go ahead and start playing with your friends, challenge other players and have fun!
If you have any feedback, suggestions or questions, send them our way 🚀
We really want to hear what you think about Duelit! With your feedback, we can improve the app until it's exactly what you love!
Have some questions?
If you are still left with some doubts or are running into some trouble, you will find the answer to your problems below.
To sign up to be a beta tester, please visit http://duelit.com/#signup. Enter your name and email and click on the button “Start Playing”. We will then send you an email with more instructions on how download Duelit.
If you have an Apple device, you can get your hands on our early version of Duelit as soon as today!
Follow our step-by-step guide to download the app from TestFlight.
The Android version of Duelit is coming soon! Check back periodically, or signup and we will send you an invite as soon as the Android app is out.
TestFlight is a platform that allows you to get early access to our app before we release it to the App Store or Google Play. We love to hear what you have to say about our app, and that is why we are giving you the chance to test an early version of the app and give us all the feedback you want!
Check out the tutorial to download the beta version on your iOS device.
If you see this screen, do not panic! This means you already redeemed the code and the app is being downloaded. To find the app on your phone try:
- Open TestFlight App.
- Navigate to the Apps tab, and locate Duelit.
- If there is a loading circle next to the app, it means it is still being downloaded. Once the download is completed, you can click on Duelit to launch the app.
Note that you can also locate the Duelit app from your home screen. Slide left to navigate through all your apps. You will most likely find it on the last screen.
If you received our emails and followed the steps on the download tutorial, and still were not able to download the app, please get in touch with us by emailing us at [email protected]. We will get in touch with you as soon as possible to provide you with specific support.
If you signed up on our website by filling out our form,
- You must have received an email from Duelit confirming your subscription.
- You must have received an email from TestFlight, with a link to download the app. Click on this link and follow the steps on this tutorial to download the app.
Note that the app will not download automatically. You need to follow the steps in the tutorial to get the app on your phone.
Do not worry, you’re almost there. If you received an email from TestFlight, you must click on the button that reads “View in TestFlight”, and follow the steps on the download tutorial to get the app on your phone.
After you signed up, you must have received an email from Duelit, confirming your signup, followed by an email from TestFlight with a link to download the app.
Once you receive the TestFlight email, the next step is to click on the “View in TestFlight” and follow the steps on our download tutorial to get the app on your phone and start playing today!
Thank you for opening our email!
The easiest way to get the Duelit app on your phone is to follow the download tutorial steps from your phone.
Starting the download process from your desktop is still possible, but eventually, you will have to switch to your phone to continue. To start the download from your desktop:
- Click on the button “View in TestFlght”. This will launch a website on your browser with instructions to download the app on your phone.
- On your phone, download the TestFlight app from the AppStore.
- Once the download is complete, open the app and click on the button Redeem (on the top-right corner of the screen).
- Enter the code (provided to you on the website with the instructions). This will start the download of Duelit.
- Open the app and start playing!
The code can be accessed by referring to the website with the TestFlight instructions again. The way to arrive at this website is:
- Open the email from TestFlight, and click on the button “View in TestFlight”. This will open a browser window with instructions. The code will be included here.
- Copy the code (paste it somewhere safe and readily accessible for you to refer to it later)
- Open TestFlight, and click on Redeem. Enter the copied code and this will start the download of the Duelit app.
If you happen upon this screen, please email us at [email protected].
This error might happen because:
- Your email got deleted from TestFlight by mistake.
- TestFlight has a problem with the particular email you provided.
To solve this issue, we might ask you for a different email address, to provide you with access to the Duelit app. The email you give us, doesn’t need to be the same email you use for your apple account. It can be any email address you have access to.
If you see the screen above, do not panic!
This means you already redeemed the code and the app is being downloaded.
To find the app on your phone you can follow these steps:
- Open TestFlight App.
- Navigate to the Apps tab, and locate Duelit.
- If there is a loading circle next to the app, it means it is still being downloaded. Once the download is completed, you can click on Duelit to launch the app.
Or you can also locate the Duelit app from your home screen. Slide left to navigate through all your apps. You will most likely find it on the last screen 🙂